Shipping policy

SHIPPING POLICY

Shipments; Delivery; Title and Risk of Loss

We will arrange for shipment of the products to you. Please check the individual product page for specific delivery options. You will pay all shipping and handling charges unless otherwise specified in the order confirmation.
Title and risk of loss pass to you upon our transfer of the products to the carrier. Shipping and delivery dates are estimates only and cannot be guaranteed. We are not liable for any delays in shipments.

Damage due to Freight or Shipping

All of our products are tested for quality, and all shipments are carefully inspected before leaving our warehouse. Upon delivery of your order, please check the product carefully to ensure it has not been damaged during shipping. All claims for damaged product must be made within 3 days of receipt. Please email our Customer Service Department at info@goldenpondcannabis.com. When you contact us, please provide detailed information for any product damaged during shipping within that time. Please include your order number, clear photos of the damaged product(s) and packaging, and a full description of the damages to the product.

Shipping Restrictions

Due to varying state laws regarding hemp-derived products, we are currently only able to ship to select states. Please review the following list before placing your order:

Edibles Can Be Shipped To:

Arkansas
Delaware
Florida
Illinois
Missouri
New Hampshire
North Carolina
South Carolina
Texas
Wisconsin
Wyoming

Flower & Concentrates Can Be Shipped To:

Arkansas
Delaware
Florida
Illinois
Missouri
New Hampshire
North Carolina
South Carolina
Texas

We are actively monitoring state regulations and may edit our shipping availability as laws evolve. If you are unsure whether we can ship to your state or encounter any issues at checkout, please contact us before completing your order.

Note: All customers are responsible for understanding and complying with their state and local hemp laws.